Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What materials do you use?
Freya prioritizes high-quality, sustainable fabrics including organic cotton, premium linen, and recycled silk to ensure longevity and comfort.
Can I modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Custom duties and taxes are calculated at checkout for most destinations.
How should I care for my Freya garments?
Each item includes specific care instructions on the inner label. Most of our delicate pieces recommend a cold hand wash or eco-friendly dry cleaning.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption and secure payment gateways to ensure your personal information is protected.